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Home / FAQ


FAQ

Pathology Tests :


Preparing for a lab test and visit:


Q. My doctor has ordered a lab test for me, and does not collect samples in his/her office. How do I locate a Indocare Diagnostics location near me?


A. For Home sample collection call +91 7745 887755 or provide your address & phone number on our website.
You can find us on google maps. Click Here
Our location: Indocare Diagnostics. Ground floor, Citi Center opposite Galaxy Care hospital / Ayurvedic Rasashala,next to Kaka Halwai Shop, Karve Road, Pune 411004


Q. Do I need to make an appointment in order to be tested at Indocare Diagnostics?


A. Appointments are not required. You can visit us anytime during our working hours i.e. 8 am to 9 pm. However, we do recommend that you call ahead to avoid busy hours. Some tests might need fasting status, so it is always better to call ahead & discuss the same with our technician. We recommend you bring a completed test requisition or order form or prescription from your healthcare provider.


Q. What are hours of operation of Indocare Diagnostics?


A.Our working hours are 8 am to 9 pm. But do call ahead & inquire regarding specific test which needs to be performed.


Q.Do I need to fast before being tested at Indocare Diagnostics?


A. Some blood tests do require fasting prior to having your blood drawn. Please contact your healthcare provider / our technician to determine need for your specific testing.



Lab Test Results


Q. How long does it take to receive test results?


A. Depending on the test performed, most tests are completed and reported within about 12 hours of receiving the sample for testing. Certain tests take several days to weeks. Results can be sent directly to your doctor or to you depending on your preferred mode of communication like mail or whatsapp.


Q. How can I receive my test results?


A. A. There are several ways to access your lab test results:
You can collect printed report from Indocare Diagnostics.
Soft copy of reports can be sent directly to your doctor or to you depending on your preferred mode of communication like mail or whatsapp.


Q. Can I consult someone regarding my test result?


A.It is always better to ask your physician or doctor for interpretation of the test results. Our doctors can help & discuss the test results with you.



Home sample collection:


Q. How to book home sample collection?


A. Put a request online on our website. Or you can call us on +91 7745887755 for booking home sample collection.


Q. At what time I can book home sample collection?


A. We provide home sample collection as per your need & requested time. Our routine working hours are 8 am to 9 pm.


Q. How home sample collection is done?


A.After booking home sample collection through website or call, our technician will come to your house for blood sample collection at your requested time. Technician will collect sample & safely transport it to the Lab. Once we receive the sample at the Lab, you will get the update for the same.


Q. Will I be charged extra for home sample collection?


A.No. You will be not charged extra for the home sample collection. Only minimal logistic charges are to be paid.


Q. How will I receive report?


A.There are several ways to access your lab test results:
Soft copy of report can be sent directly to your doctor or to you depending on your preferred mode of communication like mail or whatsapp.
You can collect printed report from Indocare Diagnostics.



Radiology Services :


X Ray or Radiography


Q. How to prepare for X Ray?


A.In general, preparation is relatively simple. You will be asked to wear gown and to remove any objects that may interfere with the x-ray image.


Q. What do I need to remove for the procedure?


A.Any jewellery around the affected areas. For example, earrings, necklaces, glasses and dentures for upper spines and belly button rings for lower spines. You must remove nylons, tensor bandages and splints unless otherwise advised by your doctor.


Q. Do I have to wear a gown?


A.We suggest you wear clothing that is easily removed as you may have to disrobe for the X-ray. Buttoned and heavily embroidered shirts will have to remove for chest and spine x-rays and you will be given a gown. Abdomen views, hips, femurs, knees will usually require a gown, unless you are wearing pull-on pants or sweat pants without any metal or buttons. There are some items of clothing that are better than others, for example, we recommend shorts for knee x-rays.


Q. How safe are X-rays?


A. The risks associated with medical X-rays are frequently exaggerated. It is estimated that the chances of contracting cancer as a result of an X-ray of the chest, for example, are similar to the risks of contracting cancer by inhaling the smoke of one cigarette - about one in a million.



Q. I am pregnant. Can I undergo X ray?


A.No. Pregnancy is contraindication for X rays, as it may harm your developing baby. You need to inform technician if you think you are pregnant before undergoing X ray.


Sonography (USG):


Q. Is Sonography safe?


A.It is safe test. It is most commonly performed test for general & pregnant patients.


Q. How to prepare for sonography?


A.You should have plenty of water & avoid going to toilet before sonography. Your urinary bladder (urine bag) should be full. It is always better to come early morning on empty stomach for better visualization of some abdominal organs.


Q. How much time it takes for performing sonography?


A.It takes 10-15 mins for regular sonography. It may take more time for pregnancy sonography.


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Phone Number

+91 7745887755

For Home visit

+91 7745887755

Email Address

indocarehealth@gmail.com

Address

Location

Ground floor, Citi Center,
opposite Galaxy Care hospital / Ayurvedic Rasashala,
next to Kaka Halwai Shop,
Karve Road, Pune 411004

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